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Tools and Processes that make organizations better for people.
E-Learning
  E-LEARNING
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Toolkit Series

E-Learning at S.A. Armstrong Limited [ Download pdf.]

"Customers want to deal with a firm that demonstrates a commitment to help them realize their aspirations through a relationship based on mutual respect…”

“The success of our enterprise resides in our ability to build that type of relationship with our customer…”

“Our dealings with customers must mirror our internal workings - we cannot be something to our customers that we are not internally to each other…”

“We must be able to change effectively at an accelerated pace while retaining the high level of trust required to build strong employee and customer relationships…”

“These value-driven relationships, in turn, give us a competitive advantage in the marketplace.”

—Charles Armstrong
President and CEO of S.A. Armstrong Limited www.armstrongpumps.com

Armstrong’s E-Information platform, The Knowledge Exchange

The Knowledge Exchange eliminates the barriers of time and distance creating universal learning-on-demand opportunities. Users can access The Knowledge Exchange whenever and wherever it is convenient for them. Support materials can be downloaded, allowing students a learn-at-your-own-pace experience.

The Knowledge Exchange also includes:

Powerful Tracking Track your own usage and receive monthly reports on your employees progress
Content Search Search within the courses for the exact information you need
Access to Experts Send your questions directly to the Armstrong Expert

The Knowledge Exchange benefits

  • Closed-loop communication

  • Tracking participation and understanding

  • Less time looking – more time using

  • Seamless IT integration

  • New business strategy

  • Empowerment

  • Enhancement of our most valuable asset – OUR PEOPLE

For further information on the above, contact Margaret Logan e-learning@knowinc.com.